How do I order?
You order directly through the website by choosing either design sets or sizing kits. Choose the design you would like, select your nail shape, put your sizes in the order notes, and that's it! Custom made nails are on their way to you!
Can I change the color of a nail design?
Some designs have the option to choose different colors. This will be noted in the item description and all color swatches can be found here. You can put the new color selection in the order notes with your sizes. In general, designs that use more than two colors cannot be changed.
How do I know my sizes?
The best way to know your sizes is to start with a sizing kit or ready to wear set, this allows you to try on all the sizes. While it is not required it is HIGHLY recommended. You can follow the directions here to find your measurements and compare them to the sizing chart for each nail style. It's important to resize your nails for each nail shape, because they can be slight differences.
What comes with my order?
Each order of Simply Gingey Nails comes with nail glue, sticky nail tabs, orangewood cuticle pusher, mini sponge buffer, and alcohol prep pad.
Sizing kits do not come with an application kit.
How do I apply my nails?
You can follow the directions here for prep and application. There is also a video tutorial @simplygingeynails on Instagram.
How long until I receive my nails?
Processing time is 5 business days for all nail orders. Standard shipping times are 3-5 business days. All orders will receive a tracking number to track your shipment.
What are the nails made of?
All Simply Gingey Nails are made with 100% soft gel products.
Do you ship internationally?
Currently, we do not offer international shipping. Simply Gingey nails are only available within the United States.
Will the nails come with glue?
Yes, all nail kits come with liquid glue and sticky nail tabs. Sizing kits do not come with glue.
How long should my nails last?
Nails can last up to 14+ days with proper prep and application. It is important to remember that your nails are jewels not tools, and using your nails as such will decrease wear time.
Are my nails reusable?
Yes! One of the best parts of Simply Gingey Nails are they are reusable on average 3 times with proper removal.
What if my nails don't fit?
It is the responsibility of the customer to correctly size their nails, this is why we recommend starting with a sizing kit or ready to wear set. If only one or two of the nails don't fit, you can remeasure and order individual replacement nails.
Can I return my nails if I don't like them?
As each set is custom made, we do not accept returns. You can read our full return policy here.
Do you offer refunds or exchanges?
We do not offer refunds or exchanges except in the case of receiving the wrong or damaged item. If this is the case, please reach out to support@simplygingeynails.com with photos so we can help you find a solution.